Bagged and Bullied: Delivery Driver Stiffed on Tip Over Plastic Bags

Lilly

Confused and questioned redhead woman shrugging shoulders while holding mobile phone.

Not tipping for plastic bags? Apparently, one woman decided to do that.

An Instacart delivery driver posted on Reddit that a customer refused to tip because their order was delivered in plastic bags – as they precisely ordered – which are bad for the environment.

Be Conscious of the Environment, Matthew!

untitled-design-2023-01-25t155518-352
Image Credit: krivenko via DepositPhotos.com.

Matthew, an Instacart worker, posted on Reddit about his order where the customer removed his tip.

The customer told Matthew that they always accepted their orders in paper bags. Since Matthew delivered them in plastic bags that were damaging to the environment, he would not get a tip.

You Didn’t Ask

untitled-design-2022-12-29t222454-090
Image Credit: Srtajihan via DepositPhotos.com

According to the customer’s review, Matthew did not take the time to communicate with the customer and understand what the customer wanted.

Related: He Left a Vacation He Planned for His Girlfriend After She Brought Her Friends Along

The customer noted that if Matthew had greeted the customer, he would have learned that the customer wanted their goods delivered in paper bags, and he would have probably received a larger tip than the standard 15%.

No Tip for You

a-dime-saved-2023-03-28t080440-046
Image Credit: SIphotography via DepositPhotos.com.

The customer lives in a township where the ban on plastic bag usage is not enforced. Not giving Matthew a tip was because the plastic bags were not good for the environment, and he never greeted the customer when fulfilling the order.

Related: She Refuses To Change Her Wedding Date After Her Sister-in-Law Asked Her To

Isn’t That Unfair?

untitled-design-2023-05-16t211232-772
Image Credit: deagreez1 via DepositPhotos.com.

Matthew thinks the customer was being unfair as he spent money on gas to deliver the order to the customer’s doorstep. The company does not require drivers to communicate with customers unless something is wrong with the order. The drivers also exercise discretion on how to fulfill customer requests.

Matthew wonders whether the customer was a bit harsh in the review and refusal to give him a tip based on those excuses.

The Masses Weigh In

a-dime-saved-2023-05-17t104227-868
Image Credit: Anetlanda via DepositPhotos.com.

The Reddit community unanimously sided with Matthew. Several users argued that the customer was looking for an excuse not to tip. One user said, “He was dying for a reason to take that tip back.” Another told him the customer was unwilling to tip, “Don’t worry, plastic or paper bag, he would not tip you either way.”

“Narcissism at its finest. She was never going to tip and now has to make you feel like it’s your fault,” quipped another user.

The Customer Must Have Done the Same to Another Person

untitled-design-2023-05-14t210902-974
Image Credit: AsierRomeroCarballo via DepositPhotos.com.

A user quickly noted that this was probably a repetitive behavior on the customer’s side. “Odds are high that you’re not the only person they’ve done shady stuff to. They’ll continue to burn bridges and move on to the next unknowing person until they’ve totally ran out of people to call.”

They Should Not Quote Environmental Degradation as an Excuse

untitled-design-2023-05-16t214337-490
Image Credit: deagreez1 via DepositPhotos.com.

One user pointed out that the customer was using the environment as an excuse not to tip, “If that person really cares about the environment, they shouldn’t order Instacart. Either use your bike or walk. The bus is bad for the environment too. They just trying to find an excuse to tip bait.”

Matthew’s Role Was To Deliver the Order on Time

a-dime-saved-2023-05-11t162634-035
Image Credit: deagreez1 via DepositPhotos.com.

A fellow driver reminded Matthew that his job was to deliver his orders on time, not engage customers in unnecessary conversations, “Your job was solely to deliver those groceries undamaged and in a timely manner.”

Another supported this sentiment saying, “I don’t message my customers unless I need to. If you got all your items and in a timely manner, THAT is the service you paid for. Not me having an entire side conversation with you.”

A Tip Is Not a Reward

a-dime-saved-2023-05-12t090211-178
Image Credit: HayDmitriy via DepositPhotos.com.

One Reddit user quickly reminded the client that a tip is not a reward for service delivery, “Bro thinks a tip is a REWARD? Uh… no. A big tip is, sure.”

Matthew Should Practice Better Customer Service

travel-shows-7
Image Credit: AsierRomeroCarballo via DepositPhotos.com.

Although they disagreed with the customer’s decision to refuse to tip Matthew, some users found Matthew at a fault, noting that he could do better with proper customer service. One said, “Just a FYI you can customize your greeting.” 

Another added, “I don’t think she’s justified taking away the tip or rating poorly but like it or not this is a customer service job. Just giving a quick hey I started shopping let me know if you need anything goes a long way, and doesn’t inconvenience you in the slightest.”

She Went Back Home After Her Husband Chose to SHARE THE BED With His Friend and Asked Her to Sleep on the Floor

a-dime-saved-54
Image Credit: Wavebreakmedia via DepositPhotos.com.

One Reddit user posted in the “Am I the ***hole” group on Reddit, asking whether she was wrong for cutting her vacation short and returning home after her husband asked her to sleep on the floor instead of the bed.

She Went Back Home After Her Husband Chose to SHARE THE BED With His Friend and Asked Her to Sleep on the Floor

They DESTROYED His Skid Loader and Didn’t Pay Him Back Now They Want Him to “Get Over Himself”

untitled-design-2023-01-12t202234-458
Image Credit: golubovy via DepositPhotos.com.

Is he holding a grudge, or does he have a legitimate grievance?

A Reddit user has shared a story about how a 10-year-old grudge has caused a rift between her brother-in-law (BIL) and her family.

They DESTROYED His Skid Loader and Didn’t Pay Him Back Now They Want Him to “Get Over Himself”

Woman STORMS Out of Her Baby Shower After Telling off Her DELUSIONAL In-Laws: Who Is To Blame for the Situation?

a-dime-saved-11
Image Credit: belchonock via DepositPhotos.com.

Her in-laws were totally delusional, and she just lost it!

A woman, 27 years old, was expecting her first child with her husband. This child was the first grandchild in the husband’s family. Now, we all know the excitement and adoration that comes with the first grandchild’s arrival.

Unfortunately, it was not all jolly for this woman as her husband’s family couldn’t just accept the gender of the child.

Woman STORMS Out of Her Baby Shower After Telling off Her DELUSIONAL In-Laws: Who Is To Blame for the Situation?

Parking War: The Neighbors Keep Parking in Front of His Grandparent’s Home So He Made the City Put a Handicapped Spot There

a-dime-saved-53
Image Credit: vladacanon via DepositPhotos.com.

A Reddit user has shared his parking wars story after he got the city to put a handicapped spot in front of his grandparent’s house.

Parking War: The Neighbors Keep Parking in Front of His Grandparent’s Home So He Made the City Put a Handicapped Spot There

She Interrupted Her Husband’s Live Stream and Screamed At Him Live, On-Air After He Abandoned Their Child To Catch Up With His Fans

a-dime-saved-67
Image Credit:
belchonock via DepositPhotos.com.

A woman posted in the “Am I the ***hole” wanting to know if she was in the wrong for interrupting her husband’s live stream and going off on him after the man abandoned their child.

She Interrupted Her Husband’s Live Stream and Screamed At Him Live, On-Air After He Abandoned Their Child To Catch Up With His Fans

This article was produced and syndicated by A Dime Saved.

Originally posted 2023-10-22 13:30:13.